Introduction
Caldoc Systems ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI persona creation and chat services.
Data We Collect
Personal Information
- Account information (email, username)
- Payment details (processed through secure third-party services)
- Communication preferences
Usage Data
- IP addresses and device information
- Interaction logs with AI personas
- Feature usage patterns
AI Training Data
- Anonymized conversation snippets
- Persona customization parameters
- Feedback provided on AI responses
How We Use Your Data
- Provide and maintain our services
- Improve AI models and persona behaviors
- Personalize user experience
- Process transactions
- Communicate service updates
- Ensure platform security
Data Sharing
We do not sell your personal information. Limited sharing may occur with:
- Service providers (payment processors, cloud hosting)
- Legal authorities when required
- Business transfers (mergers/acquisitions)
Security Measures
- End-to-end encryption for conversations
- Regular security audits
- Access controls and authentication protocols
- Data anonymization where possible
Your Rights
- Access and download your data
- Request correction or deletion
- Opt-out of data processing
- Withdraw consent
- Portability of AI personas
Cookies & Tracking
We use essential cookies for:
- Session management
- Performance monitoring
- Feature customization
Manage preferences through your account settings or browser controls.
Policy Changes
We will notify users of material changes through:
- Email notifications
- In-app announcements
- Updated revision date